Login

Here, you can login to your account for our Members’ pension management service, My Pension Online. Our online portal provides a safe, secure, quick and simple way for you to manage your pension anytime, anywhere.

To log in, all you need to do is add your username and password into the boxes below and click login. Then you can enjoy all that My Pension Online has to offer.

Please enter your username and password below. If you haven't got a username and password, you can request one.

If you have received an activation key, please complete your registration .

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Just some things to remember…

When adding your login details above, just make sure you add them correctly, like your username - If it’s in lowercase, make sure you add it in lowercase too.

Not yet set up an account?

To be able to login to My Pension Online, you need to first register to set up an account. If you haven’t yet registered, just click here.

Forgotten your login details?

If you’ve forgotten your login details, don’t worry - It happens to the best of us. Just follow the advice below, depending on what details you have forgotten.

Forgotten your username

Just click on the Forgotten your username? link above, add your details to the relevant boxes, then click Submit. We’ll then email you a link for you to reset your username. 

Forgotten your password

Just click on the Forgotten your password? link above and add your details to the relevant boxes. Click Submit, then request a new password. We’ll then email you a link for you to reset your password. If you need more help, please visit our page: How to Reset Your Password.

Forgotten your username and password

You just need to reset your username, following the advice above, then reset your password.

Forgotten your security responses

These are the security questions you’ll have answered when you logged in for the first time. If you’ve forgotten these, it’s best that you just reset your username or password as explained before. Once you’ve logged in using your new details, click on Forgotten your response? We’ll then email you a link for you to reset your security responses.

Having other problems with your account?

My Pension Online is straightforward to use, but if there are things you’re struggling to do, like logging in or viewing your pension information, don’t worry. Just visit our My Pension Online FAQs for help.

If you’re having other problems with your My Pension Online account, just get in touch to let us know. The simplest way to get in touch with us is by completing our Contact LPPA Form. Just fill in the form and, once submitted, one of our advisors will respond to you as soon as they can. To access the form, click here.